Home Service Club Review

Top10.com Staff

In a Nutshell

The Home Service Club (HSC) may have only been incorporated as a company in 2011, having started as a business in 2008, but it has already gained the renown of a much larger and longer-established player in the home warranties industry, serving homeowners across 48 states.

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HSC Warranty is based in New York and has gained a reputation for innovation, with wide-ranging and flexible home warranty plans. A sign of the high regard in which HSC Warranty is held is its A- score by the Better Business Bureau (BBB).

The company has a network of independent home service contractors who have been carefully screened, with their performance being monitored on various criteria to ensure the utmost customer peace of mind.

(646) 862-6440

Packages and Plans:

There are two general levels of cover at HSC Warranty - 'standard' and 'comprehensive'. The former provides coverage at a level that will more than suffice for many U.S. householders, with many of the most obvious and important systems and appliances - such as clothes dryers, clothes washers, dishwashers, refrigerators, air conditioning, central vacuums, electrical systems and heating systems - being protected.

If you choose the higher-level 'comprehensive' package, meanwhile, not only will you get protection for everything covered by the 'standard' plan, but you can also cover the likes of alarm wiring, doorbells, ductwork, gas leaks, smoke detectors, sub pumps and water leaks. Even whirlpool motor and pump assemblies and instant hot and cold water dispensers are covered when you opt for this plan.

However, HSC Warranty also offers a lot of flexibility in what you choose to protect. Perhaps you have additional clothes dryers, clothes washers or dishwashers that you would like to safeguard? What about coverage for any freestanding freezers, freestanding icemakers, jetted bathtubs, water softeners or sewage ejector pumps? Yes, that's right - all of these can be catered for by what the company calls 'Optional Coverage Add-Ons'.

A home warranty plan from HSC Warranty takes the form of a one year service contract and is renewable every year. There are three trade service call fees to choose from, depending on what you need from your plan in the context of your home and budget: $65, $95 or $125.

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Customer Support:

HSC Warranty takes pride in a high standard of customer service, as we found out ourselves - however we got in touch with the support team, we got quick responses and full answers to our queries. Although it is possible to call the team in New York during business hours, as a current customer, if one of your appliances or systems break down, you can also simply log into your HSC account to request a service.

Bottom Line:

It's hard to think of a home warranty provider that ticks more of the most obvious boxes than HSC Warranty. The company has only been around for a few years, but it has already become known for its wide-ranging packages, including optional additional coverage that caters for appliances and systems untouched by many of its rivals. The all-round service offered by HSC Warranty is very reliable, helping to make it the complete home warranty specialist for almost any U.S. household.

(646) 862-6440

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Home Service Club