Global Home Protection Home Warranty Review

In a Nutshell

Global Home Protection is a home warranty service provider that covers all the major appliances and systems around your home. With a wide network of pre-screened and licensed technicians, Global Home Protection providers top quality service across the states. What's more, you'll receive a 5-year workmanship guarantee. Global Home Protection offers multiple service plans, so homeowners can pay for what they want covered and leave out the rest.

Pros

Local pre-screened technicians

Tremendous 5-year workmanship guarantee

Repair or replace policy

Cons

No pricing info on website

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Global Home Protection at a Glance

 Annual Premium Call for free quote
 Plan Types Systems, Systems+Major Appliances, Combo
 States N/A
 HVAC Yes, with Major Systems and Diamonds Plans
 Contractors In-Network contractors
 Home Inspection Required N/A
 Claims Service Fee Varies based on technician
 24/7 Claims Department Yes
 Workmanship Guarantee 5-year guarantee

Coverage

Global Home Protection covers the cost of repairing or replacing the covered items as per your warranty agreement. Coverage applies to damage that is caused by normal wear and tear, not abuse of the items on the list. Global Home Protection does not cover pre-existing conditions.

Coverage begins 30 days from receipt of payment and continues for a full year, as is the case with most home warranty service providers. However, if you can prove that you were covered previously by another home warranty provider, your coverage can start immediately.

Global Home Protection has three plans to cover various home appliances and systems.  You'll get coverage for the four major systems, including heating, electrical, plumbing, and water heating systems, regardless of which plan you choose.  Additional coverage for AC systems is also available.

Altogether, Global Home Protection covers six systems and 15 appliances, including regularly-covered items such as washers, dryers, and ovens.

What Appliances and Systems Does Global Home Protection Cover?

Global Home Protection covers all of the major home systems and appliances with one of its three plans. Additionally, you can purchase individual coverage for other items that are not included in your regular coverage plan. See a list of these items below the coverage plan chart:

 ITEM Major Systems   Plan Major Appliance   Plan Diamond   Plan
 Heating ✔ X ✔
 Electrical ✔ X ✔
 Water heater ✔ X ✔
 Plumbing ✔ X ✔
 Plumbing Stoppages ✔ X ✔
 Ductwork X X ✔
 Air conditioning ✔ X ✔
 Dishwasher X ✔ ✔
 Garage door opener X X ✔
 Garbage disposal X X ✔
 Water dispenser X X X
 Refrigerator X  ✔
 Ice maker X X X
 Oven X ✔ ✔
 Range X ✔ ✔
 Stovetop X ✔ ✔
 Microwave X X X
 Built-in microwave X ✔ ✔
 Ceiling fans X X ✔
 Exhaust fans X X ✔
 Clothes dryer X ✔ ✔
 Clothes washer X ✔ ✔
 Toilet tanks and bowls X ✔ ✔
 Sump pump X ✔ ✔
 Whirlpool bath motor and   pump X X ✔

Additional coverage can be purchased for the following items:

  • Pools and spas
  • Additional stove
  • Stand-alone freezers
  • Well pump
  • Additional cook-top
  • Septic system
  • Sump pump
  • Additional oven
  • Second refrigerator

Pricing and Onboarding Deals

Global Home Protection offers homeowners three different plans to choose from. It’s nice that this company gives you options since not all homeowners want to pay for coverage that they don’t even need. If you are just interested in covering your main systems, the Major Systems Plan is perfect. At a lower price than the more inclusive plan, the Major Systems Plan allows you to get security and peace of mind without the added expense.

Unfortunately, Global Home Protection doesn’t provide any pricing information on the website. You’ll have to call a service rep to get a personalized quote. Customers can cancel their plans anytime within the first 30 days after signing the agreement for a full refund. After thirty days, you will be refunded a discounted rate and charged a $75 service fee.

Contractors and Service

One downside to using Global Home Protection is that you cannot use your own technicians. Instead, Global Home Protection will set you up with a technician from within its network. Of course, most home warranty providers work this way, so it’s not really a strike against Global Home Protection. Plus, this home warranty service provider actually vets its contractors extremely carefully. So, any technician in the network has been researched and interviewed thoroughly to ensure they are licensed, qualified, and friendly to work with.

Another big plus of working with Global Home Protection is its quality assurance. Most home warranty services will offer a 30 or up to 90-day workmanship guarantee. Global Home Protection offers a staggering 5-year guarantee. That's unheard of and really shows you that this company is on your side.

Submitting a claim with Global Home Protection was very easy. Here’s how it works:

  • Start by calling the twenty-four hours a day, seven days a week claims hotline.
  • A Global Home Protection rep will automatically connect you with a licensed service contractor in your area.
  • The contractor will then set up an appointment to diagnose the problem and give you a time estimate for the solution (if it can't be handled on the spot).
  • The contractor will order any broken parts and reschedule with you to come back and replace the parts needed.

If the appliance or system cannot be fixed, the contractor will advise you on what to do next. Global Home Protection will cover the cost of a new unit according to your coverage plan terms and conditions.

Officially, Global Home Protection has one day to get a contractor over to you for the initial assessment. But according to real user reviews, the company is generally much faster than this. You’ll pay a service fee for each time a technician comes to your home. The fee varies based on the technician.

Claims hotline:

1-877-660-1621 

How Does Global Home Protection Compare?

  Global Home   Protection Advanced Home   Warranty Select Home   Warranty
 Annual Premium Varies based on   situation From $445.50 $430
 Number of   contractors Pre-screened   professional network Wide national   network 10,000+
 Home Inspection   Required N/A No No
 24/7 Claims Yes Yes Yes
 Workmanship   Guarantee 5-year workmanship   guarantee 30 days for service
 90 days for parts
 N/A

What Do People Say About Global Home Protection?

"Easy to work with and very fast payment method...Other warranty companies can take days to authorize a repair, but GLOBAL HOME PROTECTION has an exclusive line for contractors that allow us to get authorization on the spot. Very convenient for the customer and the actual contractor doing the repairs. From the customer service reps to the actual contractor's line for authorization is very easy and friendly.” - Albert From ENDO 

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Bottom Line

Global Home Protection is a new face on the home warranty scene, but it’s already proving itself to customers across the board. With a rigorous screening process, Global Home Protection provides only experienced and licensed contractors to do its warranty servicing. Additionally, Global Home Protection has a 5-year workmanship guarantee, something no other company offers.

Global Home Protection has flexible pricing plans, so you only pay for what you want. And the 24/7 claims department seals the deal, making Global Home Protection an excellent addition to the home warranty industry.

About Global Home Protection

Global Home Protection is all about providing peace of mind to homeowners regardless of what budget they’re working with. With three plans to choose from, homeowners can get the coverage they want, and not have to pay for the coverage they don’t. Global Home Protection prides itself on quality service and screens all of its technicians for the best customer experience.

 

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